Privacy Policy

Last updated: July 11, 2026

Cortado Coffee House ("we", "our", "us") operates the Cortado Coffee House website and mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery address.
• Order Information: Products you purchase and order history.
• Payment Information: Processed securely by third-party providers.
• Device & Usage Information: Device type, OS, app usage data.
• Location Information: Used for delivery and nearby branches (with permission).

2. How We Use Your Information

• Process and fulfill orders
• Communicate with you
• Improve user experience
• Maintain security
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers (payments, delivery)
• Authorities when required by law

4. Data Security

We implement appropriate security measures. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data only as long as necessary unless a longer period is required by law.

6. Your Rights

You may access, update, or request deletion of your data via the app or by contacting us.

7. Account & Data Deletion

You can request deletion of your account at any time via this page:

Delete Your Account 

8. Children's Privacy

We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this policy and will notify users by updating this page.

10. Contact Us